Customer Service via WhatsApp: The next revolution in customer service! botpenguin.com
Customers anticipate being able to interact, enquire, and make service requests anytime, wherever, and however they like. But dealing with this paradigm change in a way that ensures consistent company-customer interactions across channels and throughout each engagement has an effect on the whole organization. Customer service is the assistance you provide to your clients to make their interactions with you simple and joyful before and after they purchase and utilize your goods or services. You must provide outstanding customer service to keep clients and expand your business. Customer service today offers much more than the standard telephone support representative.
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