5 easy steps for Live Chat Integration into your Business Website, App, CRM botpenguin.com

Online chat has become very prominent among customers and works more effectively than phone calls or emails. You have to type the message into the chatbox and send it. Other than the website chat, there are other features such as real-time website traffic monitoring, a built-in ticketing system, and agents’ efficiency analytics. Live chat offers numerous language options such as Armenian, Azeri, Bulgarian, Catalan, Simplified Chinese, Traditional Chinese, Indonesian, Italian, Japanese, Korean, Latvian, etc.