2 Simple Tricks to Breakthrough Your Online Car Rental Booking Services

In today’s competitive world, online car rental bookings have become so much easier than ever for a service consumer, such that they can rent a car directly from their home. On the other hand, you might have noticed so many online car rental booking companies offering affordable options with insurance for their customers. But how can you stand out as a unique player in the game and become the specialist in online car rental bookings?

The answer is simple, just remember two important points. One is understanding what your consumer really wants from your service, and the other is providing your consumer with additional facilities or something more you can offer.

In this article, you will be able to know the best industrial practices for your online car rental booking company so that you can become a unique player as well as a specialist in the industry. Let’s fire up the engine and continue our insightful journey.

What are the Preferences of Customers Regarding Online Car Rental Service?

Renting a car online should be an easy-peasy task for customers, but sometimes it might feel like navigating through a maze. Here’s the inside scoop on how to improve your online car rental bookings:

Setting up Perfect Pricing

Remember to mention proper and comparable pricing according to industry standards by mentioning all the hidden charges, including taxes and any additional charges, because your customers might provoke questions about your service. Therefore, your service should be a value-for-money option.

Providing The Perfect Options

Customers always try to find the preferred option for their ride for various purposes, like renting a spacious SUV for family trips or a lavish sedan for business purposes. So, you must provide multiple options for your customers.

Mention the Do’s and Don’ts

Policies mentioned in online car rental bookings can sometimes be confusing for customers to understand. So, try to mention cancellation, insurance, and roadside assistance policies clearly on your website or place pamphlets in the vehicles they rent. So that customers will be at ease finding information about your company’s policies.

Help Them When They Need It.

Sometimes the customer might engage in problems like vehicle breakdowns or might end up in an accident. During this crucial time, your company should respond like a superhero and help your customers by providing them assistance regarding vehicle replacement, insurance claims, or any other necessary instructions.

Online car rental booking should be a convenient gateway for a customer when it comes to a smooth and stress-free experience, providing affordable prices with multiple options of vehicles to choose from at their location. However, never forget to assist your customers whenever they need your support.

How can you Provide your Customers with Additional Services?

Taking care of your customers will enable them to recommend your online car rental booking company to their family and friends. You will also receive free publicity about your company with the help of your customers.

Not all online car rental booking companies provide these additional services to their customers, and your company doesn’t need to provide these additional facilities to your customers. But if you want to be a unique player in the game and become a specialist in the industry, then you must provide these additional services to your customers.

Accessories on Demand

It can be useful for your customers if you provide them with child seats for kids below age 10, GPS for navigational purposes, a dash camera for security purposes, and a roof rack for additional luggage storage. These minor accessories may not look important, but they can have a positive impact on your customers and your company.

Rewards and Bonus Points.

People are always eager to find companies that provide rewards or bonus points to their customers so that they feel satisfied about saving some expenses. By offering these points, customers will be able to claim back those reward points after booking a car.

Pick-up and Drop-Off

Providing your customers with their selected vehicle directly to the booking location and allowing them to return it to you from their final destination will be so convenient. Instead of them arriving at your company’s location.

Easy to Book and Schedule Appointments

Customers don’t want to spend hours renting a car. They just need a clear and easy-to-use website or app. So it is necessary to choose a legitimate appointment scheduling and booking application for your online car rental booking company.

There is the third most important thing for your business that I forgot to mention, which is choosing a legitimate appointment scheduling and booking application for your online car rental booking business. You can also maintain your employee data about shifts and locations in the same application. 

The Best Booking Application for Your Online Car Rental Services

Now you might be in delusion about finding legitimate appointment scheduling and booking applications for your online car rental booking business. You might be thinking about the cost structure of the application. Is it expensive or not? But hey, you don’t need to worry about it because let me tell you something useful for bookings and appointments in your company.

Welcome Picktime! It is an  online scheduling tools for car rental services and get access to the ease of unlimited online bookings and scheduling appointments with your customers without any subscription fees. Be the specialist in the car rental business with the help of Picktime as your booking and appointment scheduling partner.

How can Picktime be the best solution for your business?

• Car Stock Management: With this application, you can manage the details and bookings of your customers, enabling you to avoid double bookings. Additionally, you can keep track of all your bookings.
• Custom Booking Form: You can collect data through a customized booking page where you can collect information in a database regarding your customers’ requirements for smooth, hassle-free allocation of cars.
• Advance Payments: Now your customers can pay directly through the available payment methods in the application by enabling the “Book Now” button on your site or social media account.

These are a few necessary key features provided by Picktime for your car rental business:

• Appointment booking
• Automated scheduling
• Online calendar
• Staff management
• Client database
• Integrations
• Booking widget
• Invoice generation
• Secure integrations
• Payment management
• Multiple locations with access
• Personalized booking page
• Automated reminders, and more!

Conclusion

In conclusion, online car rental bookings are in high demand in society, and you can be a specialist in the industry by integrating Picktime’s user-friendly online booking and appointment scheduling applications. Now, the Picktime mobile application is available on both the Play Store and App Store, or you can use it directly in your Web browser.